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Category Reviewed Papers 
 2011 Update
Title Service Process Simulation for Integrated Service Evaluation
Explanation K. Watanabe, S. Mikoshiba, T. Tateyama and Y. Shimomura: Service Process Simulation for Integrated Service Evaluation. Journal of Intelligent Manufacturing, Special issue on: Service Computing and Service Oriented Enterprise Systems in Design, Manufacturing and Supply Chain, Springer, Vol. 22, No. X, (ISSN 0956-5515 (Print) 1572-8145 (Online)), in-printing, 2011.
Category Reviewed Papers 
 2010 Update
Title Proposal of the unified methodology of revenue management and service design
Explanation K. Watanabe, M. Yamagishi, F. Akasaka and Y. Shimomura: Proposal of the unified methodology of revenue management and service design.The Journal of Revenue and Pricing Management, Special issue on: Pricing and Revenue Models in the New Service Economy, Vol. 9, Issue 3, pp. 249-259, 2010.
Title Requirement Negotiation Process for the Design of Cooperative Services
Explanation K. Watanabe, K. Kimita and Y. Shimomura: Requirement Negotiation Process for the Design of Cooperative Services. In CIPR Journal of Manufacturing Science & Technology), Special issue on: sustainable manufacturing, CIRP, Vol. 2, No. 2, pp. 192-197, 2010.
Category Reviewed Papers 
 2009 Update
Title Development and Improvement of Scene Transition Nets(STN) GUI Simulator for Discrete-continuous Hybrid Systems
Explanation T. Tateyama, H. Chin, S. Kawata and Y. Shimomura: Development and Improvement of Scene Transition Nets(STN) GUI Simulator for Discrete-continuous Hybrid Systems, International Journal of CAD/CAM, Vol.8, No.1, Paper Number 8(Online), 2008. http://www.ijcc.org/on-line2(pdf)/on_8_8.htm
Title A unified representation scheme for effective PSS development
Explanation Y. Shimomura, T. Hara and T. Arai: A unified representation scheme for effective PSS development. CIRP Annals -Manufacturing Technology, Vol.58/1, (ISSN 1660-2773), pp. 379-382, 2009.
Title A CAD system for service innovation: integrated representation of function, service activity, and product behaviour
Explanation T. Hara, T. Arai, and Y. Shimomura: A CAD system for service innovation: integrated representation of function, service activity, and product behaviour. Journal of Engineering Design, Special issue on PSS, Vol. 20, No. 4, pp. 367-388, 2009.
Title Service CAD System to Integrate Product and Human Activity for Total Value
Explanation T. Hara, T. Arai, Y. Shimomura and T. Sakao: Service CAD System to Integrate Product and Human Activity for Total Value. In CIPR Journal of Manufacturing Science & Technology, CIRP, Vol. 1, No. 4, pp. 262-271, doi:10.1016/j.cirpj.2009.06.002, 2009.
Title A Customer Value Model for Sustainable Service Design
Explanation K. Kimita, Y. Yoshimitu, Y. Shimomura and T. Arai: A Customer Value Model for Sustainable Service Design. In CIPR Journal of Manufacturing Science & Technology, CIRP, Vol. 1, No. 4, pp. 254-261, doi:10.1016/j.cirpj.2009.06.003, 2009.
Title Evaluation of Customer Satisfaction for PSS Design
Explanation K. Kimita, Y. Shimomura and T. Arai: Evaluation of Customer Satisfaction for PSS Design. Journal of Manufacturing Technology Management, Special issue on Transferring Best Practices between the Manufacturing and Service Sectors, Vol. 20, Special issue 5, pp. 654-673, 2009.
Category Reviewed Papers 
 2008 Update
Title A Service Evaluation Method using Mathematical Methodologies
Explanation Y. Shimomura, T. Hara and T. Arai: A Service Evaluation Method using Mathematical Methodologies. CIRP Annals - Manufacturing Technology, Vol. 57/1, (ISSN 1660-2773), pp. 437-440,2008.
http://dx.doi.org/10.1016/j.cirp.2008.03.012
Title A Method of Value Customization
Explanation T. Sakao, Y. Shimomura, M. Comstock and E. Sundin: A Method of Value Customization. Strojarstvo-Journal for Theory and Application in Mechanical Engineering, Vol.49, No.2, pp. 99-108, (ISSN 0562-1887), 2008. http://hrcak.srce.hr/index.php?show=toc&id_broj=1984&lang=en
Category Reviewed Papers 
 2006 Update
Title Service Engineering: A Novel Engineering Discipline for Producers to Increase Value Combining Service and Product
Explanation T. Sakao and Y. Shimomura: Service Engineering: A Novel Engineering Discipline for Producers to Increase Value Combining Service and Product. Journal of Cleaner Production, Special issue on sustainable production and consumption - making the connection, Vol. 15, Issue 6, (ISSN 0959-6526), pp. 590-604, 2007.
Category Reviewed Papers 
 2005 Update
Title Service CAD System -Evaluation and Quantification-
Explanation T. Arai and Y. Shimomura: Service CAD System -Evaluation and Quantification-. Annals of the CIRP, Vol. 54/1, (ISSN 1660-2773), pp. 463-466, 2005.
Title Service Modeling for Service Engineering
Explanation Y. Shimomura and T. Tomiyama: Service Modeling for Service Engineering. In IFIP International Federation for Information Processing, Vol. 167, (ISSN 1571-5736 (Paper) 1861-2288 (Online)), pp. 31-38, Springer Boston, 2005.
Category Reviewed Papers 
 2004 Update
Title Proposal of Service CAD System -A Tool for Service Engineering-
Explanation T. Arai and Y. Shimomura: Proposal of Service CAD System -A Tool for Service Engineering-. Annals of the CIRP, Vol. 53/1, (ISSN 1660-2773), pp. 397-400, 2004.
Category Refered Conference Papers
 2008 Update
Title Customer-Oriented Design Method Based on Extended Eco-VA
Explanation K. Kimita, Y. Shimomura and T. Sakao: Customer-Oriented Design Method Based on Extended Eco-VA. In Proceeding of the 5th International Symposium on Environmentally Conscious Design and Inverse Manufacturing (Eco Design 2007), Tokyo, Union of EcoDesigners and IEEE Computer Society, CD-ROM, 2007.
Title A customers' value model for sustainable service design
Explanation K. Kimita, Y. Yoshimitsu, Y. Shimomura and T. Arai: A customers' value model for sustainable service design. In Proceedings of the 15th CIRP Life Cycle Engineering Seminar 2008, CIRP, CD-ROM, Sydney, Australia, 2008.
Title Service CAD System to Integrate Product Behavior and Service Activity for Total Value
Explanation T. Hara, T. Arai, Y. Shimomura and T. Sakao: Service CAD System to Integrate Product Behavior and Service Activity for Total Value. In Proceedings of the 15th CIRP Life Cycle Engineering Seminar 2008, CIRP, CD-ROM, Sydney, Australia, 2008.
Title Analysis of Service using an Evaluation Model of Customer Satisfaction
Explanation Y. Yoshimitsu, K. Kimita, T. Arai and Y. Shimomura: Analysis of Service using an Evaluation Model of Customer Satisfaction. In Proceedings of the 15th CIRP Life Cycle Engineering Seminar 2008, CIRP, CD-ROM, Sydney, Australia, 2008.
Title Integrating function model and activity model for design of service
Explanation T. Hara, T. Arai and Y. Shimomura: Integrating function model and activity model for design of service. In Proceedings of the 41st CIRP Confrence on Manufacturing Systems, CIRP, pp. 531-536, Tokyo, Japan, 2008.
Title Cost Evaluation Method for Service Design Based on Activity Based Costing
Explanation K. Kimita, T. Hara, Y. Shimomura and T. Arai: Cost Evaluation Method for Service Design Based on Activity Based Costing. In Proceedings of the 41st CIRP Confrence on Manufacturing Systems, CIRP, pp. 477-480, Tokyo, Japan, 2008.
Title A Method for Supporting Conflict Solving for Service Design
Explanation Y. Akiyama, Y. Shimomura and T. Arai: A Method for Supporting Conflict Solving for Service Design. In Proceedings of the 41st CIRP Confrence on Manufacturing Systems, CIRP, pp. 489-494, Tokyo, Japan, 2008.
Title Definition of Design Operation for Service
Explanation K. Harada, T. Arai, T. Hara and Y. Shimomura: Definition of Design Operation for Service. In Proceedings of the 41st CIRP Confrence on Manufacturing Systems, CIRP, pp. 481-484, Tokyo, Japan, 2008.
Title Service Flow Simulation Using Reinforcement Learning Models and Scene Transition Nets
Explanation T. Tateyama, S. Kawata and Y. Shimomura: Service Flow Simulation Using Reinforcement Learning Models and Scene Transition Nets. In Proceedings of International Conference on Instrumentation, Control and Information Technology 2008 (SICE Annual Conference 2008), Tokyo, Japan, pp. 2056-2061, CD-ROM, 2008.
Title Integrated Representation of Function, Service Activity, and Product Behavior for Service Development
Explanation T. Hara, T. Arai and Y. Shimomura: Integrated Representation of Function, Service Activity, and Product Behavior for Service Development. In Proceedings of the 13th Design for Manufacturing and the Life Cycle Conference - DFMLC2008 -, CD-ROM, The American Society for Mechanical Engineering (ASME), 2008.
Title A Customers' Value Model for Sustainable Service Design
Explanation K. Kimita, Y. Shimomura and T. Arai: A Customers' Value Model for Sustainable Service Design. In Proceedings of the 13th Design for Manufacturing and the Life Cycle Conference - DFMLC2008 -, CD-ROM, The American Society for Mechanical Engineering (ASME), 2008.
Title A Method of Supporting Conflict-Solving for Service Design
Explanation Y. Akiyama, Y. Shimomura and T. Arai: A Method of Supporting Conflict-Solving for Service Design. In Proceedings of the 13th Design for Manufacturing and the Life Cycle Conference - DFMLC2008 -, CD-ROM, The American Society for Mechanical Engineering (ASME), 2008.
Title Development and Improvement of Scene Transition Nets(STN) GUI Simulator for Discrete-continuous Hybrid Systems
Explanation T. Tateyama, H. Chin, S. Kawata and Y. Shimomura: Development and Improvement of Scene Transition Nets(STN) GUI Simulator for Discrete-continuous Hybrid Systems. In Proceedings of the 4th China-Korea Joint Conference on Geometric and Visual Computing & IJCC Workshop (CKJC2008 & IJCC Workshop), Hefei, China, pp.140-143, 2008.
Title A Unified Representation Scheme of Service Activity and Product
Explanation H. Kato, T. Hara, Y. Shimomura and T. Arai: A Unified Representation Scheme of Service Activity and Product. In Proceedings of XVIII International RESER Conference, CD-ROM, in-printing, RESER, Stuttgard, Germany, 2008.
Category Refered Conference Papers
 2007 Update
Title Model of Customers’ Value based on Service Perceived Quality
Explanation K. Kimita, Y. Yoshimitsu, Y. Shimomura and T. Arai: Model of Customers’ Value based on Service Perceived Quality. In Proceedings of the 4th International Conference on Innovation and Management (ICIM2007), Yamaguchi, Japan, pp. 219-225, 2007.
Title Proposal of a Measuring Method of Customers' Satisfaction on Services
Explanation Y. Yoshimitsu, K. Kimita, T. Arai and Y. Shimomura: Proposal of a Measuring Method of Customers' Satisfaction on Services. In Proceedings of the 4th International Conference on Innovation and Management (ICIM2007), Yamaguchi, Japan, pp. 206-211, 2007.
Title A Method for Understanding Customer Demands based on Extended Eco-VA
Explanation K. Kimita, Y. Shimomura and T. Sakao: A Method for Understanding Customer Demands based on Extended Eco-VA. In Proceedings of the 4th International Conference on Leading Edge Manufacturing in 21st Century (LEM21), Fukuoka, Japan, CD-ROM, 2007.
Title Intgrated Product and Service Eengineering Enabling Mass Customization
Explanation E. Sundin, M. Lindahl, M. Comstock, Y. Shimomura and T. Sakao: Intgrated Product and Service Eengineering Enabling Mass Customization. In Proceedings of the 19th International Conference on Production Research (ICPR-19), Valparaiso, Chile, CD-ROM, 2007.
Title Service/Product Engineering: a new discipline for value production
Explanation T. Hara, T. Arai, Y. Shimomura and T. Sakao: Service/Product Engineering: a new discipline for value production. In Proceedings of the 19th International Conference on Production Research (ICPR-19), Valparaiso, Chile, CD-ROM, 2007.
Title Service Engineering: a CAD system of service to evaluate satisfaction of products
Explanation T. Arai, Y. Shimomura, T. Hara and Y. Yoshimitsu: Service Engineering: a CAD system of service to evaluate satisfaction of products. In Proceedings of IEEE Joint Conference on E-Commerce Technology (CEC07) and Enterprise Computing, E-Commerce and E-Services (EEE07), Tokyo, Japan, IEEE, pp. 485-486, 2007.
Title Service CAD System to Support Servicification of Manufactures
Explanation T. Sakao and Y. Shimomura: Service CAD System to Support Servicification of Manufactures. In Proceedings of the 14th CIRP International Conference on Life Cycle Engineering -LCE2007-, Tokyo, Japan, CIRP, pp.143-148, CD-ROM, 2007.
Title Proposal of a Measuring Method of Customer’s Attention and Satisfaction on Services
Explanation Y. Yoshimitsu, K. Kimita, T. Hara, Y. Shimomura and T. Arai: Proposal of a Measuring Method of Customer’s Attention and Satisfaction on Services. In Proceedings of the 14th CIRP International Conference on Life Cycle Engineering -LCE2007-, Tokyo, Japan, CIRP, pp. 417-422, CD-ROM, 2007.
Title Service Analysis for Service Design Process Formalization based on Service Engineering
Explanation M. I. V. Boyonas, Y. Yoshimitsu, T. Hara, T. Arai and Y. Shimomura: Service Analysis for Service Design Process Formalization based on Service Engineering. In Proceedings of the 14th CIRP International Conference on Life Cycle Engineering -LCE2007-, Tokyo, Japan, CIRP, pp. 155-158, CD-ROM, 2007.
Title Integrated Product and Service Engineering versus Design for Environment -A Comparison and Evaluation of Advantages and Disadvantages
Explanation M. Lindahl, E. Sundin, T. Sakao and Y. Shimomura: Integrated Product and Service Engineering versus Design for Environment -A Comparison and Evaluation of Advantages and Disadvantages. In Proceedings of the 14th CIRP International Conference on Life Cycle Engineering -LCE2007-, Tokyo, Japan, CIRP, pp. 137-142, CD-ROM, 2007.
Category Refered Conference Papers
 2006 Update
Title A Concept of Service Engineering: A Modeling Method and a Tool for Service Design
Explanation T. Hara, T. Arai and Y. Shimomura: A Concept of Service Engineering: A Modeling Method and a Tool for Service Design. In Proceedings of IEEE International Conference Service Systems and Service Management 2006 (SC SSSM 2006), Troyes, France, 2006.
Title An Evaluation Method for Service in the Point of Customers' View
Explanation Y. Yoshimitsu, T. Hara, T. Arai and Y. Shimomura: An Evaluation Method for Service in the Point of Customers' View. In Proceedings of IEEE International Conference Service Systems and Service Management 2006 (SC SSSM 2006), Troyes, France, 2006.
Title An Interactive Design Model for Service Engineering of Functional Sales Offers
Explanation M. Lindahl, E. Sundin, Y. Shimomura and T. Sakao: An Interactive Design Model for Service Engineering of Functional Sales Offers. In Proceeding of the 9th International Design Conference, Dubrovnik, Croatia, Vol. 2, pp. 897-904, 2006.
Title An Interactive Design Methodology for Service Engineering of Functional Sales Concepts - A Potential Design for Environment Methodology
Explanation M. Lindahl, E. Sundin, T. Sakao and Y. Shimomura: An Interactive Design Methodology for Service Engineering of Functional Sales Concepts - A Potential Design for Environment Methodology. In Proceedings of the 13th CIRP International Conference on Life Cycle Engineering -LCE2006-, Leuven, Belgium, CIRP, in-printing, CD-ROM, 2006.
Category Refered Conference Papers
 2005 Update
Title Service Engineering: MVC (Model for Balancing Values and Costs): A Fundamental Model to Design Environmentally Conscious Services
Explanation T. Sakao and Y. Shimomura: Service Engineering: MVC (Model for Balancing Values and Costs): A Fundamental Model to Design Environmentally Conscious Services. In Proceeding of the 4th International Symposium on Environmentally Conscious Design and Inverse Manufacturing (Eco Design 2005), Tokyo, IEEE Computer Society, CD-ROM, 2005.
Title Service Engineering: A Novel Engineering Discipline for Producers toward Sustainable Production and Consumption
Explanation T. Sakao and Y. Shimomura: Service Engineering: A Novel Engineering Discipline for Producers toward Sustainable Production and Consumption. In Proceeding of the 4th International Symposium on Environmentally Conscious Design and Inverse Manufacturing (Eco Design 2005), Tokyo, IEEE Computer Society, CD-ROM, 2005.
Title Applying Service Engineering Methods and Tools to Improve Various Customers Satisfaction in an Accommodation Service
Explanation T. Sakao, Y. Shimomura, L. Petti and A. Raggi: Applying Service Engineering Methods and Tools to Improve Various Customers Satisfaction in an Accommodation Service. In Proceeding of the 3rd International World Congress on Mass Customization and Personalization (MCPC2005), HongKong, CD-ROM, 2005.
Title Service Engineering for Value Customization
Explanation T. Sakao, Y. Shimomura, M. Comstock and E. Sundin: Service Engineering for Value Customization. In Proceeding of the 3rd International World Congress on Mass Customization and Personalization (MCPC2005), HongKong, CD-ROM, 2005
Title The Service Engineering approach to meet stakeholders’ requirements in the supply chain
Explanation A. Raggi, L. Pettil, Y. Shimomura and T. Sakao: The Service Engineering approach to meet stakeholders’ requirements in the supply chain. In Proceedings of the 2nd International Conference on Life Cycle Management 2005 -LCM2005-, pp. 89-94, Barcelona, Spain, 2005.
Title An Application of a Service Design Tool at a Global Warehouse Provider
Explanation M. Lindahl, E. Sundin, Y. Shimomura and T. Sakao: An Application of a Service Design Tool at a Global Warehouse Provider. In Proceedings of the 15th International Conference on Engineering Design -ICED05-, CD-ROM, Melbourne, Australia, 2005.
Title Applications of Service Engineering Methods and Tool to Industries
Explanation T. Sakao, Y. Shimomura, E. Sundin and M. Lindahl: Applications of Service Engineering Methods and Tool to Industries. In Proceedings of the 12th CIRP Life Cycle Engineering Seminar 2005 -Innovation in Life Cycle Engineering and Sustainable Development-, CIRP, CD-ROM, Grenoble, France, 2005.